Privacy Policy

When you use Guinep Seed, we may collect:

• Account information, such as your name, email address, and phone number if you provide it
• Business information, such as your business name and location
• The service information, pricing, and policies you add to your page
• Now updates you publish
• Enquiry information clients send through your page
• Basic usage and activity information, such as how your page is used

We use this information to:

• Provide and operate the Guinep Seed service
• Create and display your business page
• Process and deliver enquiries
• Improve the service
• Support you when you need help
• Maintain the security of the platform
• Communicate important service updates

Anything you choose to publish on your Guinep Seed page may be visible publicly. This can include your business name, services, starting prices, policies, availability or Now updates, and the business contact details you provide for clients.

Please only publish information you are comfortable sharing with anyone who visits your page.

Guinep Seed may help prepare or pass enquiry information into WhatsApp so a conversation can continue there.

Once you or a client continue into WhatsApp, that interaction is also subject to WhatsApp and Meta's own privacy practices, which are separate from this policy.

Guinep Seed may collect simple activity information, such as page visits, link clicks, and enquiry activity, so business owners can see how their page is being used.

We do not provide advanced tracking or behavioural analytics.

Guinep Seed does not sell personal information.

Information may only be shared where needed to:

• Operate the service
• Work with necessary service providers who help us run Guinep Seed
• Comply with legal obligations
• Protect the platform or its users

We use reasonable safeguards to protect the information we hold. No online service can guarantee complete security, but we work to keep your information safe and limit access to it.

We keep your information while your account is active. Some information may be retained for a reasonable period afterward where needed for legal, operational, or security purposes.

You can:

• View and edit the information on your business page at any time
• Ask us to access, correct, or delete your personal information
• Close your account if you no longer wish to use Guinep Seed

To make any of these requests, contact us at hello@guinepseed.com.

If we update this policy, we will post the new version on this page and update the date above. If a change is significant, we will do our best to let you know directly.